NVC360 Blog & News
Field operations insights, product updates, and practical advice for service companies.
$31 Billion. Every Year. Gone. Not lost to materials. Not lost to equipment failure. Not lost to labor shortages or rising interest rates. Lost to miscommunication. In 2018, PlanGrid and FMI Corporation published what remains the most rigorous study of waste in the U.S. construction…
Read Article →86% of customers are willing to pay more for a better customer experience. Conversely, when the experience is poor, price becomes the only thing the customer has left…
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The field service industry is plagued by inefficiencies that directly impact the bottom line. Category: BECOMING PREFERREDPosted on: March 16, 2026Read time: 8 minutes Introduction: The Unseen Costs…
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Think about the last time you ordered food delivery. You watched the dot move across the map. You knew exactly when the driver turned onto your street. You…
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Frictionless Experiences Equate to Repeat Business
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Picture this: Your hot water heater stops working on a Monday morning. You call a plumber, get placed on hold, leave a voicemail, and wait. Finally, you receive…
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Table of Contents 1. Why ServiceTitan’s Momentum Matters to Field Service Operators ServiceTitan (Nasdaq: TTAN) isn’t just a software company — it’s become the de facto barometer of…
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Field service businesses are under more pressure than ever. Rising labor costs, skilled-worker shortages, higher customer expectations, and tighter margins are forcing companies to rethink how they manage…
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Picture this: Your hot water heater stops working on a Monday morning. You call a plumber, get placed on hold, leave a voicemail, and wait. Finally, you receive…
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Have you ever booked a field service appointment and found yourself wondering, “Where’s the technician? When will they actually get here?” At NVC360, we know that uncertainty can quickly erode trust.…
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