Field reporting on any phone
Photo, location, issue and notes captured on site in seconds; nothing to install from an app store.
From the field to the office to the customer, every deficiency closed out.
Deficiencies get found in the field, fixed by the crew and reported to the customer, often through texts, photos and spreadsheets that never line up. We built a reporting and task system that connects all three: technicians report from their phones, the office reviews and notifies the customer, and everyone tracks each item until it's closed.
- Built forA commercial flooring contractor
- SectorConstruction & interiors
- StatusLive on active jobs
The problem
Deficiencies lived in photo rolls, text messages and spreadsheets. The office couldn't say how many items were open, customers didn't know what was fixed, and photos in CompanyCam had to be matched to items by hand.
How it works
- Report from the fieldA technician photographs the deficiency, tags the location and issue, and submits it to the office from their phone.
- Office reviewsThe office sees every new item, sets priority, assigns it to the right person or trade, and adds context.
- Customer is notifiedThe customer gets a clear update on what was found and what's being done, without a phone call.
- Track and closeOpen items stay on everyone's list until they're fixed, photographed and closed, with a full history.
What it does
CompanyCam sync
Everything captured in CompanyCam appears in the matching synced project, so crews keep using the app they know.
Customer notifications
The office sends customers clear updates and status reports straight from the system.
Open-item tracking
See every open deficiency by job, area, person or trade, and close items with before-and-after photos.
Task management and reporting
Assign, prioritize and report on work, with PDF and Excel exports for customers and trades.
Roles and multiple jobs
Office staff, field technicians, trades and customers each see what they should, across every active job.
Works with
Built around the tools the team already used, not in place of them.
- CompanyCam
- Customer email notifications
- PDF and Excel export
- AI assistant connector (MCP)
Safeguards
- Customers only see the jobs they're invited to
- Every report and change is tied to the person who made it
- Office admins decide what each role can see and do
Could this work for you?
We build each one around the business using it. It's a good fit if…
- Deficiencies or punch lists live in texts, photos and spreadsheets
- Your office builds customer status reports by hand
- Your crews already document work in CompanyCam
- You need to know, at any moment, what's open and who owns it
Questions
How does it work with CompanyCam?
Projects are synced. Everything your crew captures in CompanyCam appears in the matching project in the deficiency tracker, so photos never have to be matched by hand.
Does it work on iPhone and Android?
Yes. Technicians use it in the browser on any phone; there's nothing to install from an app store.
Can customers see progress?
Yes. The office notifies customers and can share live status and reports for their job.
Can we use it on more than one job?
Yes. It runs many jobs at once, each with its own areas, people, trades and invited customers.
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Read moreWant one built around your business?
Tell us what slows your team down. We'll show you a working version on your own data.