NVC360 Blog & News
Field operations insights, product updates, and practical advice for service companies.
In the field service industry, the difference between a highly profitable, growing business and one that struggles to break even often comes down to a single factor: operational efficiency. ServiceTitan recently published a comprehensive guide titled “12 Tips to Create the Best Field Service Customer…
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If you order a $15 burrito on SkipTheDishes or request a $20 ride across town on Uber, you know exactly what happens next. You get an immediate confirmation.…
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Every field service business eventually faces a fundamental strategic choice: are you going to be the cheapest option in your market, or are you going to be the…
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If you order a $15 burrito on SkipTheDishes or request a $20 ride across town on Uber, you know exactly what happens next. You get an immediate confirmation.…
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The companies that win the next decade in HVAC, plumbing, electrical, construction, delivery, specialty trades, and field service will not be the companies that only sell more. The…
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The field service software conversation has changed. A few years ago, the most common question was whether a service company needed digital scheduling, work orders, mobile forms, or…
Read Article →The field service industry is splitting into two tiers: AI-powered companies growing at 52% year-over-year, and traditional operators barely managing 9%. With only 1 in 4 contractors currently…
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Category: ADVICEPosted on: April 26, 2026Read time: 4 minutes Introduction: The Problem Imagine this scenario: a customer has taken the day off work to wait for a technician…
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The Industry Is Talking About AI. Most of It Is Still Just Talk. The construction industry is standing at a technological crossroads. For decades, field service and construction…
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$31 Billion. Every Year. Gone. Not lost to materials. Not lost to equipment failure. Not lost to labor shortages or rising interest rates. Lost to miscommunication. In 2018,…
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